Making an Appointment
You may see any of the doctors, however, if you are on a course of treatment it is probably better to see the same one throughout.
You can make an appointment by calling 01488 72299 between 8.30am and 5.30pm Monday to Friday.
You can also ask to speak to a Doctor on the telephone. Ask the receptionist who will arrange for a Doctor to call you back.
If you feel you have an urgent problem, please explain this to the receptionist who will arrange for a doctor to see you that day. (It may not be your usual doctor). You may be asked the nature of your problem by the receptionist. This is to help us ensure you see the most appropriate clinician. Your cooperation with this is appreciated.
If English is not your first language we do offer a translation service. You will need to let us know in advance of your appointment so that we can book a translator.
Cancelling an appointment
Please let us know if you are not able to make your appointment. You can call us on 01488 71715 or 01488 72299. Alternatively send us an e mail on firstname.lastname@example.org If you use online services you can also cancel your appointment via the online portal.
Booking Appointments Online
Before you can start booking GP appointments online (or order repeat prescriptions) you must first register your details for this service.
It is quick and easy to register. You will need to come into the surgery for an application form and then you will be given the relevant details to enable you to set up an account and use the system.
Once registered you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with the doctor.
When you book an appointment online you will receive confirmation which you can print off and bring with you when you attend the surgery. There is no need to reconfirm.